On this page12
- Why doesn't coverage turn straight into leads?
- Where does PR show up in a B2B deal?
- How does coverage shorten diligence?
- Can PR handle sales objections?
- What does a good PR and sales handoff look like?
- How should you measure PR's effect on pipeline?
- When is PR the wrong tool for B2B pipeline?
- FAQ
- Should my PR agency be paid per lead?
- Is a press release on a wire service useful for B2B sales?
- How many articles do I need before sales sees a difference?
- Do podcasts work better than articles for B2B?
PR does generate some direct B2B leads, but far fewer than founders expect, and judging it on inbound form fills will make it look like a failure. Its real effect on a B2B pipeline is indirect: coverage builds trust before the first call, shortens the diligence a buyer does on you, answers objections your sales team keeps hearing, and gives your internal champion something credible to forward. If you measure it at those points, you'll see it working.
I've run PR for infrastructure, wallet, data and AI companies whose buyers are developers, exchanges, enterprises and other protocols. None of those buyers read one article and sign. They read it, remember the name, and then check you out three months later when a need appears. That's the shape of the effect.
Why doesn't coverage turn straight into leads?
B2B buying is slow, committee-driven and full of risk checks. A head of engineering who reads a Blockworks piece about your MPC wallet stack doesn't fill in your contact form that afternoon. They don't have budget yet, or they're mid-contract with someone else, or they need three colleagues to agree.
What changes is their starting point. Next time your SDR emails them, or they see your name in an ecosystem call, you're not a stranger.
before you even look to acquire users, work on positioning + increasing awareness! Shilika Jain on X, 7 Dec 2022
That's the order of operations. PR sits upstream of acquisition, and a cold outbound sequence lands differently when the buyer has already seen you in a publication they respect.
Direct leads do happen. They tend to come from founder podcasts and long interviews, where a buyer hears the person they'd be working with think out loud for forty minutes, more often than from news stories. Count them when they come. Just don't build the business case on them.
Where does PR show up in a B2B deal?
Here's the map I use with founders to plan where coverage gets deployed. I call it the deal-stage coverage map: for each stage of a typical B2B cycle, what the buyer is worried about, what coverage does about it, and the asset your team should actually send.
| Deal stage | What the buyer is thinking | What coverage does | Asset to use |
|---|---|---|---|
| First touch | "Who are these people?" | Turns a cold name into a recognised one | Best single piece of tier-1 or trade coverage, linked in the outbound signature |
| Discovery call | "Do they understand my problem?" | Shows the founder's point of view on the category | Founder op-ed or podcast episode on the problem, not the product |
| Technical evaluation | "Is this real or vapour?" | Independent confirmation that something shipped | Coverage of the launch, integration or partnership |
| Security or vendor review | "Will they still exist in two years?" | Signals funding, backers and staying power | Funding announcement coverage |
| Internal champion selling | "How do I convince my boss?" | Gives the champion third-party proof to forward | A short pack of three links plus a one-line summary each |
| Renewal or expansion | "Are they still the right bet?" | Reminds the buyer the company is growing and visible | Recent coverage and new founder content |
Notice that almost none of this is about the reader of the original article. The article's main job in a B2B context is to exist, be findable and be forwardable.
How does coverage shorten diligence?
Every serious B2B buyer googles you. Increasingly, they also ask an AI assistant. What comes back is the first round of diligence, and it happens before you're in the room.
If the results are your own website, a press release on a wire service and a few social posts, the buyer has learned nothing independent. If the results include a CoinDesk Protocol newsletter mention, a Blockworks explainer and a founder interview, a lot of the "are they legit" questions are already answered.
Web3Auth is a good example from my client work. In one quarter its Google Cloud partnership, a Firebase extension, was covered by Benzinga, The Cryptonomist, Cryptonews FR and the CoinDesk Protocol newsletter, and Blockworks covered its MPC wallet security work. For a buyer evaluating wallet infrastructure, that body of coverage answers the "is this a serious team" question before a sales engineer has to. I can't tell you how many deals that touched, and I wouldn't invent a number. I can tell you that's the mechanism.
your tech isn’t your asset, it’s the people believing in it🥹 Shilika Jain on X, 31 Dec 2024
In a B2B sale, "the people believing in it" includes reporters, analysts and other customers whose belief is visible in public. That's what coverage makes visible.
Can PR handle sales objections?
Yes, and this is the most under-used application I see. Every sales team has three or four objections they hear every week. Some of them are really perception problems, and perception problems are PR problems.
The process I run:
- Collect the objections. Ask your sales lead for the five objections that come up most, in the buyer's own words.
- Sort them. Separate product gaps (no SOC 2 yet, missing a feature) from perception gaps ("you're too small", "you're crypto-only", "nobody else uses you").
- Leave product gaps alone. PR can't fix a missing feature and shouldn't pretend to.
- Assign each perception gap a story. "Too small" needs funding and customer stories. "Crypto-only" needs a mainstream or enterprise angle, like Fluence's DePIN story tied to a global Microsoft outage in e27. "Nobody uses you" needs a usage or data story.
- Pitch those stories over the next quarter. Then hand the resulting coverage back to sales with a note on which objection each piece answers.
This turns PR into something a sales team actively asks for, instead of a vanity line in the board deck. If you sell into enterprise AI buyers, the deeper version of this alignment is in aligning press, analyst relations and sales for enterprise AI.
What does a good PR and sales handoff look like?
Most companies get coverage and then do nothing with it beyond a post on X. The handoff is where B2B value is captured or lost. A good one includes:
- A coverage library your sales team can actually search, tagged by objection and buyer type, not a folder of PDFs.
- One-line summaries for every piece, written so a rep can paste them into an email without editing.
- A fortnightly note from PR to sales: what ran, what's coming, which piece to use for which deal.
- Founder content in the outbound sequence. A podcast clip or op-ed often outperforms a product one-pager as a second touch.
- Proof on the website. A press page and "as covered in" strip near the pricing or demo page, where buyers look when they're deciding.
- A feedback loop. Reps tell PR which pieces buyers mentioned on calls, which shapes the next quarter's pitching.
Customer stories deserve their own mention. A journalist rarely runs a vendor's customer story as news, but a well-built case study that references independent coverage is one of the strongest sales assets you can have. The B2B case study template is a good starting structure.
How should you measure PR's effect on pipeline?
Not with last-click attribution. B2B journeys are too long and too offline for that. Use signals that sit closer to the mechanism:
- Self-reported source on demo forms, with a free-text "how did you hear about us" field. Buyers will often write "saw you in Blockworks" or "heard the founder on a podcast".
- Mentions on calls. Ask reps to log when a prospect references coverage unprompted.
- Sales cycle length for deals where coverage was used versus not. This is directional, not proof, but it's worth watching.
- Champion asks. Count how often a buyer asks for "something I can send my team".
There's a sibling piece on how to attribute signups to PR coverage that goes deeper on the tracking side. For the full measurement picture, how to measure PR results for startups covers the rest.
Your honesty might make you lose a client but will bring you a credible reputation forever 🤝 Shilika Jain on X, 4 Apr 2022
The honest version of this conversation, which I have with every B2B founder before we start, is that I can't promise a number of leads. What I can promise is that their sales team will stop starting every call from zero.
When is PR the wrong tool for B2B pipeline?
A few cases where I'd tell you to spend elsewhere first:
- You have no sales motion yet. If nobody is following up on the attention, coverage evaporates. Build the basic outbound and demo process first.
- Your buyer universe is tiny. If you sell to twenty exchanges, direct relationships and events will beat media coverage.
- You need pipeline this quarter. PR's effect is cumulative. If the board needs meetings in the next 60 days, outbound and partnerships are faster.
- Your product can't survive the scrutiny. Coverage sends serious evaluators your way. If the product isn't ready for them, you've just accelerated the bad first impression.
When those conditions aren't true, PR becomes one of the cheapest ways to make every other sales activity work a bit better. My Web3 PR campaigns and AI startup PR work is built around exactly this kind of sales-aware pitching.
FAQ
Should my PR agency be paid per lead?
No. Pay-per-lead models push agencies toward paid placements and promotional content that journalists ignore, and they reward the wrong outcome. Agree on placements in target outlets, message pull-through and a sales handoff process instead, then review pipeline signals together each quarter.
Is a press release on a wire service useful for B2B sales?
Only as a reference document. Wire releases rarely get read by buyers, and they don't carry the independent credibility of a reporter's story. If you need a link for the website, a release is fine, but don't count it as coverage or expect it to move a deal.
How many articles do I need before sales sees a difference?
There's no magic number, but a small, consistent set beats one big hit. Three or four pieces in outlets your buyers actually read, plus a couple of founder interviews, is usually enough for a sales team to start using them. What matters more is that they cover different objections.
Do podcasts work better than articles for B2B?
For trust, often yes, because a buyer gets to hear how the founder thinks for a long stretch. Articles are better for quick, forwardable proof. Most B2B programmes I run use both, with podcasts feeding discovery and articles feeding diligence.
If your sales team keeps starting every call by explaining who you are, let's talk about what PR should be doing for your pipeline.


