On this page13
- Why does the channel matter if the story is good?
- What does each pitching channel signal to a crypto reporter?
- The permission ladder: when can you move off email?
- How should an X DM pitch actually look?
- What's the etiquette for Telegram with journalists?
- When does a DM pitch backfire?
- Does this change for AI and mainstream reporters?
- When this advice doesn't apply
- FAQ
- Should I send the same pitch by email and DM at the same time?
- Is it OK to pitch a journalist in a public reply on X?
- What if a reporter only lists Telegram in their bio?
- Can a PR person DM on a founder's behalf from the founder's account?
Yes, but only when the journalist has signalled they want pitches there, or when you already have a working relationship on that channel. For a first cold pitch to a crypto reporter, email is still the default because it's searchable, forwardable to an editor and easy to ignore politely. X DMs and Telegram work well for follow-ups, breaking-news comment offers and people who already know you; they work badly as a substitute for doing the research.
Why does the channel matter if the story is good?
Because the channel is part of the message. A pitch in someone's inbox says "here's something for your work queue." The same pitch in a Telegram chat says "I assume we're close enough to talk here." If that assumption is wrong, the reporter reads the intrusion before they read the story.
Crypto is unusual here. A lot of the industry runs on Telegram and X, and reporters live in those apps too, because that's where sources, leaks and project announcements surface first. I'm biased towards fast channels myself.
Unpopular opinion: I prefer Telegram & WhatsApp for professional communication over email. And guess what? The replies are instant and time-saving Shilika Jain on X, 6 Feb 2022
I still believe that for people I already work with. The mistake is projecting your own preference onto a reporter who hasn't opted in. A journalist's Telegram is often where they talk to sources, editors and friends. Showing up there uninvited with a funding announcement puts you in the wrong room.
What does each pitching channel signal to a crypto reporter?
This is how I read the main channels, and what each one is good for.
| Channel | What it signals | Best use | Weak use |
|---|---|---|---|
| Professional, low pressure, "read when you can" | First cold pitch, embargoed news, press materials, exclusives offered with terms | Breaking-news comment where minutes matter | |
| X DM | Public-facing familiarity, informal | Short note to reporters with open DMs who invite tips; offering comment on a live story; a nudge after an email | Long pitch with attachments; first contact with someone whose DMs are closed to strangers |
| Telegram | Close working relationship | Fast coordination with reporters you already know; time-sensitive comment; embargo logistics after terms are agreed by email | Cold pitch; adding a reporter to a group without asking |
| Career-network contact | Mainstream business and tech reporters who are active there; introductions | Crypto-native trade reporters who rarely check it | |
| Contact form or tips line | Formal newsroom intake | Genuine news tips, document leads | Promotional updates dressed up as tips |
A few things stand out from that table. Email covers the most situations. The fast channels are strongest when speed matters and the relationship already exists. LinkedIn is underrated for mainstream outlets and mostly wasted on crypto trade desks, though that varies by person.
The permission ladder: when can you move off email?
I use a simple sequence I call the permission ladder. You start on the lowest rung and only move up when the reporter gives you a reason to.
- Rung one: email. Every first pitch starts here unless rung two applies. Write it so it stands alone, with the news in the first two lines.
- Rung two: public invitation. If a reporter's X bio or pinned post says "DMs open for tips" or lists a Telegram handle for pitches, they've told you the channel they prefer. Use it, and keep the message shorter than your email would be.
- Rung three: they replied. Once a reporter has replied to you on email, a short X DM to flag something time-sensitive is usually fine. Mention the earlier thread so they can find context.
- Rung four: they moved the chat. If the reporter suggests Telegram ("ping me here next time"), that's the invitation. Many of my working relationships with reporters live there now, but they moved there because the reporter wanted speed, not because I pushed.
- Rung five: shared group. A Telegram group with a reporter, a founder and me only exists when the reporter agrees to it. Never add a journalist to a group chat without asking first.
The ladder isn't about formality. It's about consent. Each rung is earned by something the reporter did, not something you wanted.
How should an X DM pitch actually look?
Short enough to read in a notification preview. If someone has to tap "see more" before they understand what you're offering, you've written an email and sent it to the wrong place.
A DM that works has three parts: who you are in one line, the news or the offer in one line, and a clear next step. A made-up example: "Hi, I handle comms for a restaking protocol. We're releasing slashing data across 40 operators on Thursday and the founder can comment on today's outage story within the hour. Happy to send details by email if useful."
What makes that work:
- It offers something specific and timely, not "would love to connect."
- It names the reporter's live story, which proves you read their feed.
- It hands them the choice of channel for the follow-up.
Openness on X is a two-way street, by the way. If you want reporters to reach you for comment, make it easy.
daily reminder to change you twitter DM settings so that folks can easily reach out/connect w you! Shilika Jain on X, 17 Aug 2023
A founder whose DMs are closed is a founder who misses the 20-minute window when a reporter is collecting quotes on a market event. If you're building a reputation as a source, open DMs and an email in your bio are basic hygiene.
What's the etiquette for Telegram with journalists?
Telegram deserves its own rules because it's where crypto actually works, and where most of the bad behaviour happens.
My working day starts and ends there.
daily work routine in web3: - open TG & catch up on convos - check slack, discord & emails Shilika Jain on X, 20 Dec 2024
That familiarity is exactly why I'm strict about it with reporters. My Telegram rules:
- No cold Telegram pitches. Finding a reporter's handle in a public group doesn't make it a pitching line.
- One message, not five. Telegram encourages a stream of short messages. Write one complete message so their phone buzzes once.
- No voice notes unless they send one first.
- Respect read receipts. "Seen" isn't a promise to reply. Don't follow up because you can see they opened it.
- No forwarding announcement channel posts. A forwarded promo from your project channel is the purest form of shilling.
- Time zones count. A 2am ping lands as 2am even if it's lunchtime for you. Crypto reporters often cover global markets, but they still sleep.
- Keep commitments in writing. If you agree embargo terms or an exclusive window on Telegram, confirm it by email too. Chats scroll and get deleted; email threads get searched.
When does a DM pitch backfire?
When it replaces research instead of following it. The cold DM that says "Hey, can I share our project with you?" is the version reporters complain about most, because it asks them to do work before they know whether it's worth doing.
DM pitches also backfire in a few specific situations:
- Embargoed news. Put embargo terms in email, where they're timestamped and unambiguous.
- Anything with documents. Data, decks and press kits belong in email or a link, not as attachments in a chat.
- Multiple reporters at the same outlet. On email, you can see your own thread history. On DMs scattered across apps, it's easy to pitch two people at one desk without noticing.
- Repeat nudges. Following up on a DM after an unanswered email doubles the pressure. Pick one channel for the follow-up and stop there.
Tracking all this gets messy fast, which is why I log channel preference per reporter. If you want the system I use for that, my post on a journalist CRM for crypto PR covers the fields.
Does this change for AI and mainstream reporters?
Somewhat. Crypto trade reporters at outlets like CoinDesk, Cointelegraph, Decrypt and The Block tend to be active on X and comfortable with DMs, especially for breaking market stories. Reporters at mainstream business or tech outlets are generally more email-first, and some newsrooms route tips through formal channels.
For AI founders pitching tech desks, I'd treat X DMs as a rung-three tool only. For crypto founders, rung two shows up more often because more reporters publicly invite DMs. In both cases, check the reporter's own bio and pinned posts before anything else. That's the closest thing you'll get to written instructions.
When this advice doesn't apply
A few honest exceptions:
- Breaking news with a hard clock. If a hack or market crash is unfolding and a reporter has publicly asked for sources, a DM is the right move even without history.
- Reporters who say email is dead to them. Some do. Their preference beats my default.
- Regional media. In some APAC markets, messaging apps are the normal professional channel and email gets slower replies. Local norms win, and a local PR partner will know them.
The trade-off with fast channels is real. You get speed, and you lose the paper trail, the editor-forwardability and some of the reporter's sense of control. Use them when speed is worth that cost.
If you're still building your outreach basics, start with a pitch subject line formula, and if you want a warm route in before any channel question comes up, read how to ask for a warm intro to a journalist. When I run Web3 PR campaigns, the channel plan per reporter is set before the first pitch goes out.
FAQ
Should I send the same pitch by email and DM at the same time?
No. Sending both at once feels like pressure and makes you look automated. Send the email, and if the reporter publicly invites DMs and your story is time-sensitive, a one-line DM pointing to the email is acceptable after a working day has passed.
Is it OK to pitch a journalist in a public reply on X?
Almost never. A public reply pitch puts the reporter on the spot in front of their followers and competitors, and it can tip off other outlets. Engaging genuinely with their posts over time is fine; pitching in replies isn't.
What if a reporter only lists Telegram in their bio?
Then Telegram is their preferred channel and you should use it. Keep the message complete and short, include a link rather than attachments, and confirm any embargo or exclusive terms in writing.
Can a PR person DM on a founder's behalf from the founder's account?
It's better not to. Reporters assume a DM from a founder is the founder, and finding out otherwise damages trust. Message from your own account, name who you represent, and offer the founder for a call.
Not sure which of your target reporters want email, DMs or neither? Book a 30-minute session and we'll map the channel for each one before you pitch.


